Privacy Policy

FlexNet UK ("the Company") respects your privacy and is committed to protect the personal information that you share with us. Generally, you can browse through our website without giving us any information about yourself. When we do need your personal information to provide services that you request or when you choose to provide us with your personal information, this policy describes how we collect and use your personal information.

Information Collection

Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, birth date, gender, occupation, industry, personal interests, other information when needed to provide a service you requested.

When you browse our website, you do so anonymously. We don't automatically collect personal information, including your email address. We do log your IP address (the Internet address of your computer) to give us an idea of which part of our website you visit and how long you spend there. But we do not link your IP address to any personal information.

Like many other commercial websites, the Company website may use a standard technology called a "cookie" to collect information about how you use the site. Please go to "Cookies and Tracking Information" below for more information.

The Company collects personal information when you use certain the Company services, when you ask to be included in an email or other mailing list, or when you submit your personal information to the Company for any other reason.

From time to time, the Company receives personal information from business partners and vendors.

The Company only uses such information if it has been collected in accordance with acceptable privacy practices consistent with this Policy and applicable laws.

Notice

When personal information is collected, we will inform you at the point of collection the purpose for the collection. The Company will not transfer your personal information to third parties without your consent, except under the limited conditions described under the discussion entitled "Information Sharing and Disclosure" below.

If you choose to provide us with your personal information, we may only transfer that information, within the Company or to the Company's partners with your permission.

We will always give you the opportunity to "opt out" of receiving direct marketing or market research information. This means we assume you have given us your consent to collect and use your information in accordance with this Policy unless you take affirmative action to indicate that you do not consent, for instance by clicking or checking the appropriate option or box at the point of collection.

In some cases, when applicable, we will provide you with the opportunity to "opt in." This means we will require your affirmative action to indicate your consent before we use your information for purposes other than the purpose for which it was submitted.

Cookies and Tracking Technology

A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited, but the only personal information a cookie can contain is information you supply yourself.

A cookie can't read data off your hard disk or read cookie files created by other sites. Some parts of the Company's website use cookies to track user traffic patterns. We do this in order to determine the usefulness of our website information to our users and to see how effective our navigational structure is in helping users reach that information.

If you prefer not to receive cookies while browsing our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, although you may not be able to take full advantage of the Company's website if you do so.

You do not need to have cookies turned on, however, to use/navigate through our website.

How We Use Information Collected

The Company uses information for several general purposes: to fulfill your requests for certain products and services, to keep you up to date on the latest events, special offers or other information we think you'd like to hear about from us, and to better understand your needs and provide you with better services.

We may also use your information to send you direct marketing information or contact you for market research.

Information Sharing and Disclosure

Your personal information is never shared outside the Company without your permission, except under conditions explained below. Inside the Company, data is stored in controlled servers with limited access.

The Company may send your personal information to other companies or people under any of the following circumstances: when we have your consent to share the information; we need to share your information to provide the service you have requested; we need to send the information to companies who work on behalf of the Company to provide a product or service to you (we will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose); or we want to keep you up to date on the latest events and service announcements, special offers or other information we think you'd like to hear about either from us or from our business partners (unless you have opted out of these types of communications).

We will also disclose your personal information if required to do so by law, to enforce our Terms of Use, or in urgent circumstances, to protect personal safety, the public or our websites.

Your Ability to Review and Delete Your Account and Information

Data Security

The Company safeguards the security of the data you send us with physical, electronic, and managerial procedures. We do not collect, process or store your payment card information; this is done by our Payment Facility Providers, who have separate privacy policies. Please ensure you are familiar with the privacy policy of the payment service you choose to use to make your purchase from us.

Children and Privacy

Our websites do not target and are not intended to attract children under the age of 13. The Company does not knowingly solicit personal information from children under the age of 13 or send them requests for personal information.

Third Party Sites

The Company's website contains links to other sites.

The Company does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

Our website may contain links to websites operated by other companies. Some of these third-party sites may be co-branded with a Company logo, even though they are not operated or maintained by the Company. Although we choose our business partners carefully, the Company is not responsible for the privacy practices of websites operated by third parties that are linked to our site. Once you have left our website, you should check the applicable privacy policy of the third party website to determine how they will handle any information they collect from you.

Changes to this Privacy Policy

The Company will amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will make that information available by posting a notice on this site.